Privacy Policy

Travel Artistry Ceylon (Pvt) Ltd (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect the personal information you provide when using our website or booking our services.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, nationality, passport details, travel preferences, etc.

Payment Information: Billing address and transaction details (processed securely via third-party providers).

Technical Data: IP address, browser type, operating system, and browsing behavior via cookies.

2. How We Use Your Information

We use your information to:

Process bookings and payments

Communicate with you regarding your tour or inquiries

Customize travel packages based on your preferences

Comply with legal and regulatory requirements

Improve our website and services

3. Sharing Your Information

We may share your information with:

Hotels, transport providers, guides, and third-party suppliers for service fulfillment

Government or regulatory bodies if required by law

Payment processors (secure and compliant with global standards)

We do not sell or rent your personal information to third parties.

4. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, or misuse. However, please note that no internet transmission is 100% secure.

5. Cookies

Our website uses cookies to:

Improve website performance and functionality

Analyze website traffic and user behavior

Store your preferences for future visits

You can disable cookies via your browser settings if you prefer.

6. Your Rights

You have the right to:

Request access to your personal data

Request correction or deletion of your data

Withdraw consent for processing your data

Lodge a complaint with a data protection authority

7. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those sites.

8. Policy Updates

We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page with the revised effective date.